Automate, Innovate, or Both

 In our latest Twinning Strategy Episode (podcast), Ben Savage, CEO of Veritas Automata, joined the conversation to delve into the intriguing realm of automation and technology.  The conversation explored automation's significant role in shaping modern technology while balancing the ever-present need for human creativity.

The hosts introduced a playful experiment where they asked ChatGPT to summarize Ben's background, which highlighted his impressive career spanning over two decades, including his pioneering work with IoT solutions and innovations in the tech industry. This amusing interaction opened up discussions on how AI can assist in summarizing complex information but also illustrated the challenges of distinguishing between human-generated content and AI outputs.

A profound part of the dialogue revolved around automation’s ability to drive efficiencies, with Savage emphasizing that successful applications should not solely rely on technology but should harmonize with human creativity. The discussion brought forth the concept of the 'uncanny valley' in AI-generated content; while initial excitement may dwindle as users become accustomed to these tools, he suggested that true innovation lies in utilizing AI to bolster human creativity rather than replace it.

As the conversation progressed, Savage shared his thoughts on the current landscape of AI and automation—how tools must serve to enhance human capabilities rather than supplant them. He noted that while automation can streamline bureaucracy and repetitive tasks, the real magic happens when humans leverage these tools to unlock novel ideas and creative potentials.

The discussion also touched on the emergence of new technologies like blockchain and how they can be integrated with AI to address challenges in various industries, from healthcare to supply chain management. Savage emphasized the importance of understanding the unique needs of each domain when considering automation and AI solutions, ensuring that implementations are tailored to foster rather than hinder innovation.

In closing, Savage left viewers with a vibrant call to action: to rethink their relationship with technology as a tool for creativity rather than a threat. He urged organizations to explore the intersections of AI, automation, and human ingenuity as they journey toward meaningful innovation. As we forge ahead into an era dominated by technological advancements, the overarching message resonated: the future lies in collaboration between human creativity and intelligent automation.

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